Item Cost
Floor Plan 9.4¢/sqft (min $165)

Reviews

Krista Freeborn

Krista Freeborn

RE/MAX Crest Realty

04/08/2020
star
star
star
star
star

"Looks great, thanks! Jay was on time, quick, and easy to work with!"

Henry So PREC*

Henry So PREC*

RE/MAX Real Estate Services

Standard Floor Plan (min charge)
04/03/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Professional. Arrived on time. Good job with floor plan. "

Elaine Murray

Elaine Murray

Multiple Realty Ltd

Standard Floor Plan (min charge)
03/31/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Good job...thank you. "

Michael Nam Nguyen PREC*

Michael Nam Nguyen PREC*

Magsen Realty Inc.

03/31/2020
star
star
star
star
star

"Great!"

Robbie Dahle

Robbie Dahle

Century 21 In Town Realty

Standard Floor Plan (min charge)
03/29/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Great customer service!"

Raymond Yue

Raymond Yue

Royal Pacific

Standard Floor Plan (min charge)
03/29/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Outstanding work. Well detailed. Definitely will use them again! "

Maria Geatros

Maria Geatros

Oakwyn Realty Ltd.

Standard Floor Plan
03/25/2020
Standard Floor Plan
star
star
star
star
star

"Very professional! Thanks"

Justin Hennessey PREC*

Justin Hennessey PREC*

RE/MAX LifeStyles Realty

03/24/2020
star
star
star
star
star

"Had to check in after end of business day to see progress on plan, but they got it to me pretty quick thereafter, overall still quite satisfied"

Scott Leaf

Scott Leaf

Keller Williams Elite Realty

03/23/2020
star
star
star
star
star

"thumbs up"

Morgan Browne

Morgan Browne

Oakwyn Realty Ltd.

Standard Floor Plan
03/20/2020
Standard Floor Plan
star
star
star
star
star

"Quick delivery and an elaborate floor plan!"

Alaina Burnett

Alaina Burnett

REMAX CREST Realty (South Granville)

Standard Floor Plan (min charge)
03/19/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Great job! I would have preferred fewer people in attendance due to social distancing concerns, but everyone was polite and it was done well. Thank you!"

Dixie Tang

Dixie Tang

Macdonald Realty Westmar

03/17/2020
star
star
star
star
star

"."

Paula Vendargon

Paula Vendargon

Royal LePage Sussex

Standard Floor Plan
03/12/2020
Standard Floor Plan
star
star
star
star
star

"good service"

Andrew Wolf

Andrew Wolf

RE/MAX Select Properties

Standard Floor Plan (min charge)
03/05/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Thank you!"

Susan and Peter Clayton-Carroll

Susan and Peter Clayton-Carroll

RE/MAX Crest Realty Westside

03/04/2020
star
star
star
star
star

"The technician was early and measure the house in 1 hours ! Great ! "

Justin Hennessey PREC*

Justin Hennessey PREC*

RE/MAX LifeStyles Realty

Standard Floor Plan (min charge)
02/25/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"quick and efficient"

Susan and Peter Clayton-Carroll

Susan and Peter Clayton-Carroll

RE/MAX Crest Realty Westside

Standard Floor Plan
02/24/2020
Standard Floor Plan
star
star
star
star
star

"The technician was on time and did a good job and followed my instructions well ! "

Anthony  Kuschak

Anthony Kuschak

Sutton Grp-West Coast (Brdwy)

Standard Floor Plan (min charge)
02/24/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"excellent service and was easy to associate with"

Cheryl Solomon

Cheryl Solomon

Dexter Associates Realty

Standard Floor Plan (min charge)
02/24/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"She was great!"

Rhonda Davis

Rhonda Davis

RE/MAX Crest Realty

Standard Floor Plan (min charge)
02/19/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"This was a very hard space to measure with a loft, vaulted ceilings, etc. They did a great job!! Thank you. Rhonda Davis RE/MAX Crest Realty "

Stefan Rizothanassis

Stefan Rizothanassis

Sutton Group - West Coast Realty

Standard Floor Plan
02/18/2020
Standard Floor Plan
star
star
star
star
star

"Thank you!"

Don Urquhart

Don Urquhart

Macdonald Realty Ltd

Standard Floor Plan
02/12/2020
Standard Floor Plan
star
star
star
star
star

"Thanks Keyplan. "

Paul McDaniel

Paul McDaniel

KW Elite Realty

02/10/2020
star
star
star
star
star

"Thank you"

Justin Hennessey PREC*

Justin Hennessey PREC*

RE/MAX LifeStyles Realty

Standard Floor Plan (min charge)
01/31/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Fast and efficient!"

Clara Hartree

Clara Hartree

RE/MAX Clara Hartree

01/23/2020
star
star
star
star
star

"Punctual & efficient"

Sherman Lee

Sherman Lee

RE/MAX Westcoast

Standard Floor Plan
01/22/2020
Standard Floor Plan
star
star
star
star
star

"Technician accidentally switch off the furnace when he wanted to turn on the light in the garage. Unfortunately, he did not switch it back, and my sellers thought the heating system had problem. Waited for 2 days, the coolest of Vancouver this seasons, and found out it's just the switch. Wasted them couple of hundred dollars. Not happy at all."

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Sharene Shuster

Sharene Shuster

Sutton Grp-West Coast (w.blvd)

Standard Floor Plan (min charge)
01/20/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Excellent On time Prompt "

Damien Roussin

Damien Roussin

Dorset Realty Group

Standard Floor Plan (min charge)
01/20/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"On time and great to work with. Cooperated well with photographer and owner as well. Very nice person"

Chris Stylianou

Chris Stylianou

Macdonald Realty Westmar

Standard Floor Plan
01/17/2020
Standard Floor Plan
star
star
star
star
star

"Efficient and willing to change the PDF to include team name and logo. Revised until branding was correct, much appreciated. "

Joey Chiu PREC*

Joey Chiu PREC*

Multiple Realty Ltd.

01/15/2020
star
star
star
star
star

"Very disappointed with keyplan ,the rep did not take off his shoes and did not turn off the light when he left. When I called pixilink to file a complaint the rep mark was very rude and said pixilink is not like door dash we are just ordering platform , he did not care or bother to listen to hearing our concern and right away send us to keyplan. I\'m very disappointed in the whole experience and will not recommend your service to anyone else . We will rate and comment on Google what I have experienced yesterday. If you wish to discuss further you can call me at 6047260736"

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Dominic Downer

Dominic Downer

RE/MAX Crest Westside Realty

Standard Floor Plan (min charge)
01/11/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"Punctual and professional. Thank you"

Daryl Hoffman

Daryl Hoffman

RE/MAX Crest Realty

Standard Floor Plan (min charge)
01/08/2020
Standard Floor Plan (min charge)
star
star
star
star
star

"As good as always and very helpful."

Emilia Gonzales

Emilia Gonzales

Royalty Group Realty Inc.

Standard Floor Plan
01/07/2020
Standard Floor Plan
star
star
star
star
star

"punctual, and quick delivery."

Daryl Hoffman

Daryl Hoffman

RE/MAX Crest Realty

Standard Floor Plan (min charge)
12/06/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"Great service and delivered quickly. No hesitation to use them again."

Bob Dawe

Bob Dawe

Keller Williams Realty VanCentral

Standard Floor Plan (min charge)
12/01/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"I would like to change my logo, email address and website. "

Daryl Hoffman

Daryl Hoffman

RE/MAX Crest Realty

Standard Floor Plan (min charge)
11/30/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"Keyplan were really good and efficient at doing floorplans for my listing."

Jeff Purkiss

Jeff Purkiss

Royal Lepage Sussex

Standard Floor Plan (min charge)
11/19/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"The gentleman didn't seem to want to provide the total sq feet until he got back to his office. So others have done so. That's it really, otherwise okay, but I have had friendlier people. "

Alice Ristak

Alice Ristak

Rennie & Associates Realty

Standard Floor Plan (min charge)
11/14/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"Punctual, Great work, great attitude!!!"

Paulo Leung PREC*

Paulo Leung PREC*

Regent Park Realty Inc.

Standard Floor Plan (min charge)
11/13/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"good job"

Simon Clayton

Simon Clayton

Macdonald Realty

Standard Floor Plan
11/10/2019
Standard Floor Plan
star
star
star
star
star

"Efficient and thorough "

David Hutchinson

David Hutchinson

Sutton Group West Coast Realty

Standard Floor Plan (min charge)
11/04/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"Good work :)"

Henry So PREC*

Henry So PREC*

RE/MAX Real Estate Services

Standard Floor Plan (min charge)
11/03/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"The tech was prompt. She was professional. got the job done in a reasonable amount of time. Thanks"

Justin Hennessey PREC*

Justin Hennessey PREC*

RE/MAX LifeStyles Realty

Standard Floor Plan
10/31/2019
Standard Floor Plan
star
star
star
star
star

"On time, fast, quick, easy! "

Keith Roy PREC*

Keith Roy PREC*

RE/MAX Select Realty

Standard Floor Plan (min charge)
10/25/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"Quick and professional. "

Maureen Stout

Maureen Stout

Sutton Grp-West Coast (w.blvd)

Standard Floor Plan (min charge)
10/22/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"This was the absolute worst experience by far I have ever had with a floor plan provider or indeed any provider of any kind. They made several major errors on the floor plan itself, including not including a dining area after the guy specifically asked about a dining area and we discussed where it would be; no closet measurements, again, despite a discussion on that, two patio measurements that did not add up to the total they put for the patio (and we had to explain to them several times that this was actually a problem), and the north direction actually pointing south-east, which seems almost impossible to do, given that it's in Kits where the streets are on a due N/S and E/W grid. Finally, they did not put on my branding the first time, or even after the second request when I advised them that Pixilink had it and not even when I told them that they, Keyplan, had our branding because they had done one job for me before. I even gave them the address so they could find it themselves. But even with that, they couldn't figure it out. I finally had to talk to the manager and after about a day and half on the phone with them, we got something that looked like a complete floor plan. Because of all the time I had to spend on the phone with them, my listing went in one day late. My client was pretty disgusted with the whole thing, not surprisingly. I was not impressed with their work earlier this year, when they put the dimensions on the floors in very, very small font so that it was almost impossible to read, but I was on a very tight deadline this time, so they were the only measurement firm that I could get. I expect to hear something from Pixilink management and ownership regarding this experience and I will be talking to Keyplan myself, since they are obviously completely incompetent and at no time during all of this have they offered anything to compensate me for the lost time. I expect to hear from Varinder on this, since I have been using Pixilink services and providers for many years. And yes, I realize that we deal with the vendors directly, but we access them through Pixilink, and it's Pixilink's reputation, as well as Keyplan's, that is at stake when they have providers this incompetent."

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Response from the provider

Appreciate your time with the review. However we are unsure of this review and the points you have mentioned have previously been explained to you over to phone which you and Paul then stated like it was understood. On the preliminary floor plans, we mention that room labels or branding can be changed without any additional fees and to email us with anything that needs to be changed or added. Closet measurements are not on the floor plans for all measurements, this is also provided after the preliminary floor plan when it is requested. In regards to the patio size as it was not a perfectly squared patio, we had sent you an email explaining how the total patio size was added up but you were unable to open up the email attachment. You were questioning the accuracy of the measurements since our measurements came out to be a smaller sqft than you had expected so we had offered to do a remeasure which you agreed upon, but the measurements came out to be exactly the same which caused the process to take longer than usual. We totally understand that your client could have been disgusted as they had received a smaller measurement as a result and that you were put in an awkward situation. As always, we were hoping to provide you with a positive experience however the total sqft being smaller than the size you were expecting is something we cannot be responsible for. Please give us a call if you need to discuss anything further or if you need clarification. Thank you

Mohsen Esfahani

Mohsen Esfahani

Prompton Real Estate Serv.Inc.

Standard Floor Plan (min charge)
10/01/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"Fast, efficient, and prompt. Minji of Keyplan was a pleasure to work with for my Surrey listing. "

Paula Vendargon

Paula Vendargon

Royal LePage Sussex

Standard Floor Plan (min charge)
10/01/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"good job"

Michelle Harrison

Michelle Harrison

Royal LePage Northstar

Standard Floor Plan
09/30/2019
Standard Floor Plan
star
star
star
star
star

"great"

Sherman Lee

Sherman Lee

Macdonald Realty Westmar

Standard Floor Plan
09/25/2019
Standard Floor Plan
star
star
star
star
star

"Excellent "

Jody Copple

Jody Copple

Macdonald Realty Westmar

Standard Floor Plan (min charge)
09/21/2019
Standard Floor Plan (min charge)
star
star
star
star
star

"There were mistakes on the floor plan and I called to have them corrected yesterday. We went over the three necessary corrections and was told they would be done and they will send me the corrected plan, however, they sent me the same floor plan without any corrections. "

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